Policies

Quality Policy

As ODEON Tours, believe that by providing customer satisfaction we can increase our competitive power and that we will continuously improve our position at the markets we are running our operations in.
Our aim is to deliver the services we commit to in the best possible way and in accordance to high quality standards.
In order to achieve this aim, we receive the most valuable support from our employees who are experts in their field.
We fairly and objectively estimate the feedbacks from customers, employees and other parties from the client-focused perspective that goes beyond the legal legislation.
The conscious application of our current quality and complaint management system by each of our employees will contribute to the continuous improvement of our service quality and customer satisfaction.
I, as the General Manager, invite all our employees to apply this policy as an integral part of their work.

General Manager

Environmental, Occupational Health and Safety Policy

As ODEON Tours, conduct our activities in accordance with legal regulations as well as environmental and occupational safety standards. To ensure thisWe identify the risks and opportunities, impacts of our activities in the sphere of environment, occupational health and safety and take necessary measures to prevent these risks or to reduce the undesirable effects.We set goals and develop programmes for the continuous improvement of our environment, occupational health and safety management system, review them and make necessary investments.We fulfil the requirements of the legislation on environment, occupational health and safety.We take necessary precautions and maintain necessary control to prevent and eliminate the environmental pollution caused by our activities and the formation of dangerous environments that may cause accidents and diseases.We provide necessary education to our employees and ensure their participation.We provide consultation and participation of workers representatives.We encourage our suppliers to comply with our environmental, occupational health and safety standards and legislation in line with our policy, and we make efforts to cooperate with them in these sphere.By informing our guests about our environmental consciousness, we expect them to show respect towards nature and contribute to the protection of the environment during their holidays.
I, as the General Manager, invite all our employees to apply this policy as an integral part of their work.

General Manager

Road Traffic Safety Policy

As ODEON Tours, our priority is life safety in our road transportation activities that include our employees, guests and suppliers. To ensure thisWe determine the risks of all our road transport activities, and take the necessary measures to prevent the occurrence of these risks or to reduce their unwanted effects.We create goals and programs for the continuous improvement of our Road Traffic Safety Management System, review them, and make the necessary resource investments.We fulfill the requirements of the legal regulations on road Traffic safety.As the General Manager, I invite all our employees to implement this policy as an integral part of their business.
General Manager